Sizing
Are KERVELAN belts unisex?
Yes. The collection is styled across genders. Fit is determined by the measurements of each style rather than a men's or women's label.
How do I choose my size?
Measure a belt you already wear comfortably, then compare that measurement with the product page. Our Belt Size Guide explains both belt and body measurement methods.
Can I choose by my trouser size?
Use trouser size only as a rough reference. Rise, styling position and belt construction can all change the fit, so product measurements are more reliable.
Products
What materials are your belts made from?
Materials vary by style and are listed on the individual product page. We do not use one blanket material claim across the entire collection.
Why does KERVELAN focus so much on hardware?
Hardware changes the character of a belt quickly. We use form, buckle shape, finish and proportion as key parts of the KERVELAN point of view.
How should I care for my belt?
Wipe gently with a soft, dry cloth and store away from prolonged moisture, direct heat and abrasive surfaces. Product-specific care notes take priority when provided.
Orders
Can I change or cancel an order?
Contact us as soon as possible. We will try to help before fulfillment begins, but changes or cancellations cannot be guaranteed once an order is being processed.
What if I entered the wrong shipping address?
Contact us immediately. If the order has not entered fulfillment, we will try to update it. Once shipped, address changes may no longer be possible.
Shipping
Where will my order ship from?
Depending on the style and stock position, orders may be fulfilled from different partner locations, including locations outside the United States.
How long will delivery take?
Available shipping rates and delivery estimates are shown at checkout. Transit time can vary by destination, carrier and fulfillment location.
Will I receive tracking?
When tracking becomes available, it will be sent to the email address used at checkout. Some multi-item orders may arrive in more than one shipment.
Returns
What is your return window?
You may request a return within 30 days of delivery. Items must be unworn, unused and returned in their original condition. See our Shipping & Returns page for the complete conditions.
Do you offer exchanges?
We do not currently offer automatic exchanges. Contact us first and we can help determine the best return-and-reorder option based on availability.
What if my item arrives damaged or incorrect?
Contact us within 7 days of delivery with your order number and clear photos of the issue so we can review it promptly.