Terms of service

TERMS OF SERVICE

Last Updated: September 16, 2026

OVERVIEW

Welcome to KERVELAN! The terms "we", "us" and "our" refer to KERVELAN.

KERVELAN operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). KERVELAN is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms"), describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province or place of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.

To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment and shipping information.

You represent and warrant that all information you provide to our store is correct, current and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all activity associated with your account. You may not transfer, sell, assign or license your account to any other person.

SECTION 2 - OUR PRODUCTS

We have made every effort to provide an accurate representation of our products and services in our online store.

However, please note that colors or product appearance may differ from how they appear on your screen due to the type of device you use to access the store and your device settings and configuration.

We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be exactly the same as depicted or rendered in our online store.

All descriptions of products are subject to change at any time without notice at our sole discretion.

We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction on a case-by-case basis.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase.

KERVELAN reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until KERVELAN confirms acceptance.

We must receive and process your payment before your order is accepted.

Please review your order carefully before submitting it, as KERVELAN may be unable to accommodate cancellation requests after an order is accepted.

In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the email address, billing address and/or telephone number provided at the time the order was made.

Your purchases are subject to return or exchange solely in accordance with our Refund Policy.

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

SECTION 4 - PRICES AND BILLING

Prices, discounts and promotions are subject to change without notice.

The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email.

Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs or import charges.

Prices posted in our online store may be different from prices offered through other stores, marketplaces or third-party channels.

We may offer, from time to time, promotions on the Services that may affect pricing and that are governed by terms and conditions separate from these Terms.

If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern.

You agree to provide current, complete and accurate purchase, payment and account information for all purchases made through our store.

You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

You represent and warrant that:

the payment information you provide is true, correct and complete;
you are duly authorized to use the payment method provided;
charges incurred by you will be honored by your payment provider; and
you will pay all charges incurred by you at the posted prices, including shipping charges and applicable taxes, if any.

SECTION 5 - SHIPPING AND DELIVERY

All delivery times are estimates only and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs processing, weather, transportation disruptions, or other events outside our reasonable control.

Shipping times, rates and related information are described in our Shipping Policy.

To the extent permitted by applicable law, once products are transferred to the applicable shipping carrier, responsibility for transportation and delivery is subject to the carrier's terms and applicable consumer protection laws.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, audio, and the design, selection and arrangement thereof, are owned by KERVELAN, its affiliates or licensors and are protected by applicable copyright, trademark and other intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only.

You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any material from the Services without our prior written consent.

Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting a license or other rights to you under any trademark, copyright or other intellectual property of KERVELAN, Shopify or any third party.

Unauthorized use of the Services may violate applicable intellectual property laws.

All rights not expressly granted herein are reserved by KERVELAN.

KERVELAN's names, logos, product and service names, designs and slogans are trademarks of KERVELAN or its affiliates or licensors.

You must not use such trademarks without the prior written permission of KERVELAN.

Shopify's name, logo, product and service names, designs and slogans are trademarks of Shopify.

All other names, logos, product and service names, designs and slogans appearing through the Services are the trademarks of their respective owners.

SECTION 7 - OPTIONAL TOOLS

You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor have control over.

You acknowledge and agree that we provide access to such tools "as is" and "as available" without warranties, representations or conditions of any kind and without endorsement.

We shall have no liability arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which those tools are provided by the relevant third-party provider.

We may also, in the future, offer new features through the Services, including new tools and resources.

Such new features shall also be deemed part of the Services and are subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites provided or operated by third parties, including embedded third-party functionality.

We are not responsible for examining or evaluating the content, accuracy, privacy practices or security of any third-party materials or websites you choose to access.

If you decide to leave the Services to access these materials or third-party sites, you do so at your own discretion.

We are not liable for harm or damages related to your access to third-party websites or your purchase or use of products, services, resources or content available through third-party websites.

Please review the third party's policies and practices carefully and make sure you understand them before engaging in any transaction.

Complaints, claims, concerns or questions regarding third-party products and services should be directed to the applicable third party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

KERVELAN is powered by Shopify, which enables us to provide the Services to you.

However, any sales and purchases you make through our store are made directly with KERVELAN.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and KERVELAN, including any injury, damage or loss resulting from products and services purchased from KERVELAN.

To the extent permitted by applicable law, you release Shopify and its affiliates from claims, damages and liabilities arising directly from or related to your purchases and transactions with KERVELAN.

SECTION 10 - PRIVACY POLICY

Personal information collected through the Services is handled in accordance with our Privacy Policy.

Our store is hosted by Shopify. When you visit, browse or make a purchase from KERVELAN, Shopify collects and processes certain personal information in order to provide and improve the Services.

Because Shopify Network Intelligence is enabled for our store, Shopify may also process information relating to your interactions with KERVELAN, other Shopify merchants and Shopify in order to provide Enhanced Services.

These services may help provide a more personalized shopping experience, improve security and store performance, better understand customer interactions, and provide more relevant advertising.

Information used to provide these services may be processed by Shopify and service providers that may be located in countries other than the country where you reside.

You can learn more about how Shopify handles consumer information in the Shopify Consumer Privacy Policy:

https://www.shopify.com/legal/privacy/consumers

Depending on where you live, additional privacy choices may also be available through the Shopify Privacy Portal:

https://privacy.shopify.com/

For more information about how KERVELAN collects, uses and protects personal information, please review our Privacy Policy.

SECTION 11 - FEEDBACK

If you submit, upload, post, email or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and display such Feedback in any medium for any lawful purpose, including commercial use.

We may, for example, use our rights under this license to operate, provide, evaluate, enhance, improve and promote the Services and to perform our obligations and exercise our rights under these Terms of Service.

You also represent and warrant that:

you own or have all necessary rights to all Feedback;
you have disclosed any compensation or incentives received in connection with your submission of Feedback; and
your Feedback complies with these Terms.

We shall be under no obligation:

to maintain your Feedback in confidence;
to pay compensation for your Feedback; or
to respond to your Feedback.

We may, but have no obligation to, monitor, edit or remove Feedback that we determine in our reasonable discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, otherwise objectionable, or in violation of any party's intellectual property rights or these Terms.

You agree that your Feedback will not violate any right of any third party, including copyright, trademark, privacy, personality or other personal or proprietary rights.

You further agree that your Feedback will not contain unlawful, abusive or obscene material, computer viruses or other malware that could affect the operation of the Services or any related website.

You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any Feedback.

You are solely responsible for any Feedback you submit and its accuracy.

We take no responsibility and assume no liability for Feedback posted by you or any third party, except as required by applicable law.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on or in the Services that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times and availability.

We reserve the right to correct errors, inaccuracies or omissions and to change or update information at any time without prior notice.

If information relating to an order is materially inaccurate, we may contact you regarding the order and, where appropriate and permitted by applicable law, modify or cancel the order and issue any applicable refund.

SECTION 13 - PROHIBITED USES

You may access and use the Services for lawful purposes only.

You may not access or use the Services, directly or indirectly:

a. for any unlawful or malicious purpose;

b. to violate any international, federal, provincial, state or local law, regulation or ordinance;

c. to infringe upon or violate our intellectual property rights or the intellectual property rights of others;

d. to harass, abuse, insult, harm, defame, slander, disparage or intimidate any person;

e. to transmit false or misleading information;

f. to send, knowingly receive, upload, download, use or reuse material that does not comply with these Terms;

g. to transmit or procure the sending of unsolicited advertising or promotional material, including junk mail, chain letters, spam or similar solicitations;

h. to impersonate or attempt to impersonate another person or entity; or

i. to engage in conduct that restricts or inhibits another person's use or enjoyment of the Services or that may harm KERVELAN, Shopify, users of the Services or others.

In addition, you agree not to:

a. upload or transmit viruses or other malicious code that may affect the functionality or operation of the Services;

b. reproduce, duplicate, copy, extract, sell, resell or exploit any portion of the Services except as expressly permitted;

c. unlawfully collect or track the personal information of others;

d. spam, phish, pharm or engage in deceptive activity through the Services;

e. use robots, spiders, scraping tools, automated data-gathering tools, AI tools or automated processes to access the Services in violation of these Terms or technical restrictions we implement; or

f. interfere with, bypass or circumvent security, authorization, robot exclusion or other measures we employ to control access to the Services.

We reserve the right to suspend, disable or terminate access to the Services if we reasonably determine that these Terms have been violated.

SECTION 14 - AGENTS

14.1

This section ("Agent Terms") applies if you use, allow, enable or cause the deployment of an Agent to access, use or interact with any Services.

"Agent" means software or a service that takes autonomous or semi-autonomous action on behalf of, or at the instruction of, a person or entity and that may operate without direct supervision.

14.2

No Agent may access, use or interact with the Services unless, at all times, it identifies itself and operates in accordance with the requirements of Section 14.4 below.

In addition, no Agent may access, use or interact with the Services if we have expressly requested that the Agent refrain from doing so.

14.3

We may limit, including through technical measures, whether and how an Agent accesses, uses or interacts with the Services.

14.4

Agents must:

identify automated requests in a reasonable and technically appropriate manner;
not conceal or intentionally misrepresent that access or interactions are automated;
respond truthfully to requests intended to determine whether interactions originate from a human or automated system; and
not circumvent measures intended to block, limit, modify or control automated access to the Services.

SECTION 15 - TERMINATION

We may terminate this agreement or your access to the Services, or any part thereof, in accordance with these Terms and applicable law.

You will remain responsible for amounts properly due up to and including the date of termination.

The following sections will continue to apply following termination to the extent appropriate:

Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver and Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

SECTION 16 - DISCLAIMER OF WARRANTIES

The information presented on or through the Services is made available for general information purposes.

We do not warrant the accuracy, completeness or usefulness of information except where otherwise required by applicable law.

Any reliance you place on such information is at your own discretion and risk.

EXCEPT AS EXPRESSLY STATED BY KERVELAN OR REQUIRED BY APPLICABLE LAW, THE SERVICES AND PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT REPRESENTATIONS, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE AND NON-INFRINGEMENT.

WE DO NOT GUARANTEE, REPRESENT OR WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE.

SOME JURISDICTIONS LIMIT OR DO NOT ALLOW CERTAIN WARRANTY DISCLAIMERS, SO SOME OF THE ABOVE DISCLAIMERS MAY NOT APPLY TO YOU.

Nothing in these Terms is intended to exclude or limit rights that cannot lawfully be excluded or limited.

SECTION 17 - LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, KERVELAN, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA OR REPLACEMENT COSTS, ARISING FROM YOUR USE OF THE SERVICES OR PRODUCTS PROCURED THROUGH THE SERVICES.

THIS LIMITATION APPLIES WHETHER THE CLAIM IS BASED IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SOME JURISDICTIONS DO NOT ALLOW CERTAIN EXCLUSIONS OR LIMITATIONS OF LIABILITY.

IN SUCH JURISDICTIONS, OUR LIABILITY WILL BE LIMITED ONLY TO THE MAXIMUM EXTENT PERMITTED BY LAW.

Nothing in these Terms excludes liability that cannot lawfully be excluded.

SECTION 18 - INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify, defend and hold harmless KERVELAN, Shopify, and our respective affiliates, partners, officers, directors, employees, agents, contractors, licensors and service providers from losses, damages, liabilities or third-party claims, including reasonable attorneys' fees, arising out of:

your material breach of these Terms of Service or documents incorporated by reference;
your violation of applicable law or the rights of a third party; or
your unlawful or unauthorized access to or use of the Services.

We will provide reasonable notice of an indemnifiable claim where practicable.

A failure to provide prompt notice will not relieve you of your obligations except to the extent that you are materially prejudiced by the delay.

We may participate in or control the defense and settlement of a claim where permitted by applicable law.

SECTION 19 - SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, void or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law.

The unenforceable portion shall be deemed severed from these Terms of Service, and such determination shall not affect the validity and enforceability of the remaining provisions.

SECTION 20 - WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of that right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or relating to the Services constitute the entire agreement and understanding between you and us relating to your use of the Services and supersede prior or contemporaneous agreements, communications and proposals relating to the same subject matter.

Any ambiguities in the interpretation of these Terms of Service shall not automatically be construed against either party solely because that party drafted the provision.

SECTION 21 - ASSIGNMENT

You may not delegate, transfer or assign these Terms or your rights or obligations under these Terms without our prior written consent, except where applicable law provides otherwise.

Any prohibited attempted assignment will be void to the extent permitted by law.

We may transfer, assign or delegate these Terms and our rights and obligations in connection with a business transfer, reorganization, merger, sale or similar transaction, subject to applicable law.

SECTION 22 - GOVERNING LAW

These Terms of Service and any separate agreements through which we provide the Services will be governed by and construed in accordance with the laws applicable to KERVELAN's place of establishment, without limiting any mandatory consumer protections that may apply to you under the laws of your place of residence.

Nothing in this section is intended to deprive you of rights or protections that cannot lawfully be waived under applicable consumer protection laws.

SECTION 23 - HEADINGS

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 24 - CHANGES TO TERMS OF SERVICE

You can review the most current version of these Terms of Service at any time on this page.

We reserve the right to update, change or replace portions of these Terms of Service by posting updates and changes to our website.

Where required by applicable law, we will provide notice of material changes.

Changes will become effective on the date stated in the updated Terms or applicable notice.

Your continued use of the Services after changes become effective constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

SECTION 25 - CONTACT INFORMATION

Questions about these Terms of Service may be sent to us at:

KERVELAN

Email: luckyiwtj@gmail.com

Business address:

KERVELAN
Building 72, Aotou New Village
Longhua District
Shenzhen, Guangdong 518131
China